Find answers to common questions, learn how to use the platform, and how to contact us.
It's easy! Click "Join Now" at the top of the page and enter your name, email, and password. You'll get 10 free points right after signing up.
On the sign-in page, click "Forgot password?", enter your email, and we'll send you a reset link. Follow the instructions in the email.
No. Each person may only have one account. Having multiple accounts may result in all accounts being suspended or closed.
After signing in, go to "My Account" to update your details, contact info, and preferences. Keeping your profile updated helps us match you with more surveys.
After signing in, you'll see available surveys on "My Surveys". Click "Start Survey" to begin. Most surveys take 5-20 minutes.
Invitations are based on your profile and qualifying surveys. Completing your profile improves matching. We also email you about new survey opportunities.
Most take 5-20 minutes, depending on complexity. Each survey shows an estimated completion time.
If you exit before completing, you usually won't earn points. Make sure you have enough time before starting.
Earn points by completing surveys, signing up, referring friends, daily check-ins, and special events. You can earn 20-200 points per survey.
Points are valid for 24 months from the date earned. If your account is inactive for 12 months, we may mark points as expired.
Sign in, go to the Rewards Center, choose a reward, and click "Redeem". Most rewards are delivered within 5-10 business days.
If you don't get your reward within a reasonable time, contact qcsample@qcsample.com. We'll look into it and reissue if needed.
Yes. We take privacy seriously and use industry-standard security—encryption, access controls, and regular audits.
No. We never sell or share your personal information. We only share what's necessary with service providers who help us run the platform.
Visit our Privacy Policy page for full details on how we collect, use, and protect your information.
If the information above doesn't solve your issue, contact us:
qcsample@qcsample.com
We typically reply within 24 hours
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